I recently spoke with B and T about the future of eCRM. Here’s the full piece, written by Kevin Johns in last week’s edition. Click here for the BandT version.
Will eCRM ever capture brands’ hearts?
Kevin Johns
So you’re looking for a long-term partner to treat you nice, give you plenty of attention and remain unflinchingly faithful. [...]
Archive for April, 2009
Will eCRM ever capture brands’ hearts
Posted in Planning, Strategy, Uncategorized, tagged BandT, eCRM on April 24, 2009 | Leave a Comment »
An iPhone app well worth having
Posted in Mobile, tagged iNap, iPhone, Mobile on April 22, 2009 | Leave a Comment »
In a classic case of (mis)directed genius a team in the US have developed an iPhone application that is perfect for the modern, fast-paced, tired executive.
The app is called iNap@work, and lets you nap at work in your cubicle without fear of being caught.
The iNap@Work app makes office-like “productivity noises” so that your co-workers will [...]
Skype on your mobile takes off…
Posted in Mobile, tagged iPhone, Mobile, Skype on April 22, 2009 | Leave a Comment »
…but not if you’re in Germany.
German telecommunications provider Deutsche Telekom’s T-Mobile has not only blocked the VoIP connection that enables Skype for Apple iPhones, but has also threatened to cancel the contracts of any T-Mobile subscribers who attempt to install Skype on iPhones in Germany through workarounds.
Skype’s iPhone application, which lets users make cheap or [...]
A glimpse into IPTV
Posted in Video, tagged convergence, IPTV on April 21, 2009 | Leave a Comment »
TV is going to get a whole lot more interesting once our boxes are attached to the web.
It’s becoming clear that us folk aren’t as interested in our TV actually converging with the web (although at a data level that’s key), but are more likely to multi-task with different devices, of which a tele hooked up the [...]
