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Archive for March, 2009

Here are some tools I use and recommend to help you keep track of your brand, your products, your industry, and even your social networks.
Compete.com – what consumers do across the web, not just within a particular site.
Social Radar – (paid service) research and analysis of online buzz. Learn and analyze what people are saying [...]

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I was recently interviewed by Richard Goncalve at Sky News about how President Obama used digital tools to help him get elected.

My colleague in the UK, Ananda Roy, has also put together a great presentation on the specifics of the election campaign…worth having a look through.

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After the now infamous “girl finds jacket” trick pulled by Witchery & Naked caused so much talk in marketing & consumer media I guess the video below was inevitable.
It’s Mini Copper making fun of virals, and in the process making this Mini Cooper Clubman viral a real viral.

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According to a new study by IBM media companies are struggling to keep up with the expectations of digital savvy consumers and advertisers, and will need to change the way they deliver information if they are to succeed.
In my experience this is an accurate reflection of what I’m seeing, i.e. clients are asking for more [...]

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Fitness First in the UK have launched a great concept in The Netherlands. Not sure it would be too popular with some of us though.
They transformed the bus stop bench into a weighing device. Anyone who sat on the bench would have their weight calculated in kilos and this figure would then be displayed on [...]

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Here’s some more examples of companies using social media, courtesy of Peter Klim’s great posting.
M/A/R/C Research.  Blogging: CEO Merrill Dubrow’s blog.
Marriott.  Blogging: CEO blog.
Masi Bicycles.  Blogging:  Masiguy.
Mattel.  Social networks: The Playground Community.
Mayo Clinic:48

Blogging:  News blog.
Online video: Mayo Clinic channel on YouTube.
Podcasting:  Medical and Health podcasts.
Social Networks:  Fan page on Facebook.

McDonalds.

Blogging: Corporate social responsibility blog. Fake [...]

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GE have launched a great site that visually takes you through what the Smart Grid is about, and how consumers can contribute to using less energy. Uses some nice 3D graphics, and a way of using your webcam to being the imagery to life.
If you’re not sure what the Smart Grid is see the Wikipedia [...]

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Historically, there’s been so many reports talking about the growth of mobile it’s difficult to separate the (usually mobile industry based) overly optimistic from the more realistic.
Like web predictions no-one really knows what is realistic in the mobile world.
However, one stat that caught my attention recently is from the US, which has traditionally lagged behind other markets in mobile [...]

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Having just returned from a trip to Singapore, I can vouch for the mind-numbing delivery of the safety instructions pre-flight (Singapore Airlines you could do with a new video!). There must be a btter way.
At South-West Airlines a flight attendant came up with a much more entertaining way. Instead of reading out the regular dull [...]

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In my attempt to keep things clear, and only talk about bits & pieces that are worth talking about, I mostly ignore reports/research that boast of ownership of a market or technology, as they’re mostly vested interests or just wrong.
Social networks are a good example as they would all have you believe they “own” their region [...]

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I don’t normally write about the future of the web, as it’s been shown on way too many occasions that predicting behaviour and the technology that will be used is impossible. We all just keep on ignoring what the futurists think…
Having said that though, Jeremiah Owyang (great blog to subscribe to) is part way through [...]

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In a great example of using an audience to self-generate excitement, YouTube called on professionals and amateur musicians of all ages, locations and instruments to the audition for the UGC YouTube Symphony Orchestra.

The actual piece was written by Tan Dun, with the musicians asked to submit a video of them performing the piece.

Over 3,000 worldwide [...]

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More examples of businesses using social media
L’Oreal.  Blogging:  Vichy character blog and relaunch.
Ladies Professional Golf Association (LPGA).  Microblogging: Twitter account.
LaFraise.  Blogging:  Corporate blog.
Lenovo. Blogging: Voices of the Olympic Games, with assistance from Ogilvy.Personal blog of David Churbuck, VP of global web marketing. The Heart of Business blog.
LG.  Blogging:  The Official Blog of LG.
Liberty Mutual.  Widgets: [...]

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Found an interesting new business called Gekko.com that’s just gone into Beta.
Peer referral is an extremely (and well documented) powerful driver of activity on the web, and a space that Gekko taps into.
It’s proposition is finding hotels & restaurants etc. based on what like-minded peers also like…a lot like what last.fm are doing with music (make [...]

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I don’t often write about startups, as often by the time they’re large enough to rate a mention they’re no longer a start up.
But this is where the next generation of the web comes from…including the blogging service I’m writing on, the search tool I use to research, and the video network I use to [...]

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…if only based on search stats it’s getting difficult to ignore the need to use video as part of your mix.
I’m not recommending this lightly, as it’s fraught with difficulties and possible issues for a brand, but there’s some numbers that you should pay attention to;

80% of all web activity starts with a search
Something like [...]

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